"Green Key Property Management" and "Green Key" are trading names of Green Key Sales and Lettings Limited. Green Key Sales and Lettings Limited is registered in England and Wales with company number 10037602 whose registered office Green Key Sales and Lettings Limited, Portico House, 25 Bailgate, Lincoln, Lincolnshire, LN1 3AP. For the purposes of these Terms and Conditions 'We', 'Our' and 'Us' refers to ‘Green Key’. Please review these Terms and Conditions thoroughly before using this Website.
By using or accessing this Website you confirm your agreement to these Terms and Conditions. Your use of this Website is at all times subject to these Terms and Conditions and all applicable laws. If you do not agree to these Terms and Conditions please do not use this Website.
We reserve the right to change these Terms and Conditions from time to time. Any such changes will be reflected in the website. Your continued use of this Website subsequent to such changes will be deemed to be your acceptance of such revised Terms and Conditions. If you do not accept any such changes, you should cease to use this Website.
Any notice given in connection with these Terms and Conditions shall be in writing and may be delivered by hand, pre-paid first class post, special delivery post, facsimile or e-mail, to the relevant address as stated in these Terms and Conditions (or such other address, facsimile or e-mail as may be notified in writing from time to time).
These Terms and Conditions shall be governed by and construed in accordance with English law and each party hereby submits to the exclusive jurisdiction of the English Courts.
Clause 8(3) of The Consumer Protection (Distance Selling) Regulations 2000 states that the statutory cancellation (cooling-off ) period of seven working days for services, does not apply where performance of that service has already commenced with the customer's agreement. Once upfront payment has been received we will be in touch with you to arrange a home visit or clarify that your advertising should become live. The home visit or live status of the advertising signifies the commencement of our services and that the standard cooling-off period does not apply as per clause 8(3) of the Regulations.
Any complaints will be managed in line with the Green Key Sales and Lettings limited complaints procedure. All complaints should be made in writing, explaining clearly the nature of the issue. Initially, the complaint will be dealt with by a member of the customer services team, who will aim to resolve the complaint within 24 hours. If the customer services team are unable to resolve the complaint, they will pass it to a member of management, who will investigate and contact you directly to resolve the issue. If we require more time to respond, we will contact you to fully explain the reasons for the delay and advise when you can expect a full response. If you are still unhappy with the outcome, you can contact the Property Ombudsman.
Green Key Sales and Lettings limited are a member of the Property Redress Scheme. The Property Redress Scheme’s Codes of Practice for Residential Estate Agents and Residential Letting Agents have been approved by the Trading Standards Institute (TSI), and provide a benchmark for staff to work to ensuring a consistent service for consumers. If a dispute arises, it can be referred to the Property Redress Scheme (after completing the Green Key Sales and Lettings limited in-house complaints procedure).
The Landlord(s) or Vendor(s) must be the beneficial owner(s) of the property. In instructing Green Key Property Management for any Estate Agency service the Landlord(s) or Vendor(s) agrees to;
Green Key Property Management on occasion offer a discount policy that enables landlord(s) and/or Sellers to receive discounts throughout the year. This offer is not available in addition to any promotions that Green Key Property Management may offer. Discount codes may also be used for promotional purposes from time to time.
Green Key Property Management on occasion offer a discount policy that enables Landlord(s) and/or Sellers to receive discounts throughout the year. This offer is not available in addition to any promotions that Green Key Property Management may offer. Discount codes may also be used for promotional purposes from time to time.
The Landlord(s) and/or Seller(s) are able to amend or delete their property or personal details at any time during their contacted term. These amendments should be made by logging into the Landlord(s) and/or Seller(s) account. Please allow 24 hours for amendments to feed to our partner sites.
Green Key Property Management shall not be held responsible for any difficulties encountered by our partner sites. If for any reason Green Key Property Management are no longer able to market a Landlord(s) and/or Seller(s) property through the agreed property portals Green Key Property Management will not be held responsible and no refund will be given. Green Key Property Management reserves the right to change partner sites at any time without notice. If you encounter any problems with our partners' websites please email info@gkpm.co.uk.
Save as provided elsewhere in these Terms and Conditions, to the maximum extent permitted by law, We exclude all warranties, conditions or other terms, whether express or implied, whether by statute, case law, custom or otherwise in relation to this Website or any Services, including without limitation as to satisfactory quality, fitness for particular purpose, non-infringement, availability, compatibility, accuracy or completeness.
You acknowledge and agree that:
Green Key Property Management will not be liable if for any reason this Website is unavailable at any time. Access to this Website may be suspended and without notice in the case of system failure, maintenance or repair or for reasons beyond Green Key Property Management’s control. Green Key Property Management makes no warranty that this Website (or websites which are linked to this Website) is free from computer viruses or any other malicious computer program. The material on this Website may be updated from time to time and may at times be out of date. Green Key Property Management accept no responsibility for keeping the information on this Website up to date or liability for any failure to do so.
The material on this Website does not constitute advice and you should not rely on any material in this Website to make (or refrain from making) any decision or take (or refrain from taking) any action.
Neither Green Key Property Management nor any participant in this Website and its Services provides professional advice of any kind and use of such advice or other information is solely at your own risk and without Our liability of any kind.
You agree to indemnify, defend and hold Us harmless from any liability, loss, claim and expense (including reasonable legal fees) related to your breach of these Terms and Conditions.
This Website contains material (including but not limited to advertisements) submitted and created by third parties. All third party material is published by Green Key Property Management in good faith. Green Key Property Management does not accept any responsibility for the accuracy of such material (nor is any warranty expressed or implied by publication) and Green Key Property Management specifically disclaims and excludes all liability to any person (be they advertiser, reader or user) for any loss or damage of any nature whatsoever or however arising from any error, omission or inaccuracy in such material and Green Key Property Management takes no responsibility for such material.
Green Key Property Management reserve the right to remove a property without notice or refund in the following circumstances.
The ‘Green Key Property Management Refer a Friend’ incentive is a £10 reward to be sent to a referrer (existing customer) and a referee (friend), resulting from a successful referral. The offer is available to existing Green Key Property Management customers only. These are customers who have purchased a product from Green Key Property Management and have an account allows them to log in and access the ‘Refer a Friend’ link.
A ‘successful referral’ is a referral that results in the referee purchasing a product from Green Key Property Management and registering their details for an account. If a ‘successful referral’ is made, £10 will be sent to the referrer digitally.
To qualify for the £10, reward the referee (friend) must register for an Green Key Property Management account, quoting the code provided in the ‘Refer a Friend’ email.’ Referral attempts that do not quote the ‘Refer a Friend’ code will not qualify for the reward, as this is the method for tracking referrals that lead to subsequent purchases.
A reward can only be gained when referring new customers who have not previously transacted with Green Key Property Management. Returning or renewing customers are not eligible for the offer. Referral links will be generated by Green Key Property Management and sent to potential referees (friends) by email. Failure to provide an email address will result in no lead being processed. Referral links can be shared by any means online. There is no limit to the number of referrals that can be made by an individual customer. Referrals within the same household are subject to the discretion of Green Key Property Management The reward is £10, which is non-negotiable and non-exchangeable. Green Key Property Management reserves the right to withdraw this offer if - in our judgement - the offer is being abused. Green Key Property Management also reserves the right to change or amend the reward and the structure of the offer at any time. Any decision made by Green Key Property Management with regards to this offer is final. This ‘Refer a Friend’ offer cannot be used in conjunction with any other referral offer
Products and services that are purchased on the Green Key Property Management website may be refunded without question within 12 hours of purchase. After this period no refund will be offered. Refunds can only be made to the card that was used to purchase the goods and/or services. All refunds will be made within 7 days of request. Claims for refunds must be emailed to info@gkpm.co.uk with full details of refund amount, product and the reason for request.
Products and services that are purchased on the Green Key Property Management website may be refunded without question within 24 hours of purchase. Refunds can only be made to the card that was used to purchase the goods and/or services. All refunds will be made within 7 days of request. Claims for refunds must be emailed to info@gkpm.co.uk with full details of refund amount, product and the reason for request. In the event that Green Key Property Management is not able to continue advertising a property for sale a refund of monies paid net of the individual services already rendered at the current list prices may be claimed by writing to the head office address. For the avoidance of doubt a full refund will not be given. Green Key Property Management liability for any service or product shall not exceed the purchase price paid
In agreeing to use Green Key Property Management’s Tenant Finder Service the Landlord(s) can expect:
Green Key Property Management to contact the Landlord(s) with all interest in their property through their preferred method. Green Key Property Management cannot accept responsibility if a Landlord and has not responded to a viewing request. The Landlord(s) is responsible for conducting their own viewings unless specified and agreed by Green Key Property Management in writing before the tenant finder service has been purchased.
Green Key Property Management to market the Landlord(s) property detailed on the date of payment using the ‘Tenant Finder’ Service for 90 days.
Arrangement of Property Particulars to be used as part of Green Key Property Management ‘Tenant Finder’ Service. The Landlord(s) agrees that the details submitted comply with the Property Mis-description Act 1991. Green Key Property Management hold no responsibility for any mis-descriptions provided by the Landlord(s).
All requests to view or enquire about a property by email, voicemail and telephone will be passed on during office hours. Any messages collected outside office hours will be passed on as soon as possible the next working day.
Tenancy agreements are drawn up using Green Key Property Management’s standard tenancy agreement and on the basis of the information supplied by the Landlord and Tenant. Green Key Property Management does not hold any responsibility for any errors in the agreement due to faulty or missing information. A tenancy agreement is a legal document. If further supporting documents are required, it is the responsibility of the landlord to request the documents and ensure that they are signed and completed. Green Key Property Management are not solicitors, the Landlord and Tenant(s) should seek legal advice should they have any questions on concerns about the tenancy agreement. As per 'landlord responsibilities' Green Key Property Management accepts no responsibility for gas safety and it is not our responsibility to ensure that a valid gas safety certificate is in place before initial occupation. Green Key Property Management shall not be held responsible for anything contained within these documents and specifically the failure of a tenancy agreement. Green Key Property Management hold no responsibility for any disagreements, disputes, damages or expenses incurred due to a landlord/tenant dispute.
All referencing is dependent on the successful reply from the landlord, employer, tenant or referee. Should any reference contact fail to respond Green Key Property Management cannot be held responsible and no refund will be given. Green Key Property Management will follow-up with reference contacts for a period of 7 working days in conjunction with their chosen provider. After this time we will deem the reference as un-contactable and the report will be completed without this reference. No compensation will be offered for an incomplete reference due to unresponsive referees. If a tenant fails a reference check no refund will be given and the full reference service will be deemed as taken. Green Key Property Management cannot guarantee a time scale for any reference or check regardless of when the tenancy may begin. Should a tenancy begin before a check or reference is complete no refund will be offered.
Green Key Property Management pledge to cover the eviction process through Rent4Sure eviction service linked to their "Full" reference check should a tenant fail to pay their rent within the first 12 months if and only if they have successfully passed Rent4Sure "Full" referencing process . The eviction process is limited to services included within Rent4Sure "Full" referencing check. Should you require more information on the exact Terms and Conditions of Rent4Sure "Full" reference they can be downloaded here.
It is the landlord’s responsibility to ensure: All furnishings within the property comply with Fire Safety Regulations. An up to date Energy Performance Certificate is held. An up to date landlords' electrical safety certificate is held The tenant(s) deposit has been placed in a registered Deposit Protection Scheme (DPS). Within Tenant Finder Premium service and Fully Managed service, all effort will be made to supply tenants with full Prescribed Information, however it is the landlord's responsibility to ensure that the tenant has received all documentation required by the Housing Act 2004. An up to date landlord's gas safety certificate is held. All requests to view the advertised property are responded to within 48 hours.
Green Key Property Management work hard to ensure tenants incur minimal fees when they take on a property, and do not charge tenants any standard administration fees. Green Key Property Management want tenants to be entirely aware of the fees that they could incur during the lettings process, however Green Key Property Management are unable to advise of any fees or charges that a landlord may apply. Green Key Property Management offers a full referencing package, priced at £90 per tenant (inc VAT). This covers the cost of professional tenant referencing, and Right to Rent verification. It is not mandatory for an Green Key Property Management landlord to use Green Key Property Management’s referencing product.
Right to Rent Verification does not constitute a written agreement between the Landlord and Green Key Property Management to carry out Right to rent checks on a tenancy. It is the Landlord’s responsibility to ensure that individuals who let or sublet the Landlord’s property have the right to rent property and to fulfill the Landlord’s responsibilities under the Immigration Act 2014 and any related legislation. The referencing services provided by Green Key Property Management are not designed to fulfill these requirements. The Right to Rent Verification is designed to provide guidance to the Landlord in order to fulfill this responsibility. Green Key Property Management accepts no liability in relation to the Landlords failure to adhere to these statutory obligations under the Immigration Act 2014 or otherwise.
It is the Landlords’ responsibility :
Green Key Property Management will conduct the following verification for a given tenancy :
It is a requirement of the Estate Agents Act 1979 that you the “seller” understand and accept the Terms and Conditions prior to instructing Green Key Sales and Lettings limited to sell your property. Please note that you the “Seller” confirm your acceptance of these Terms and Conditions by ticking the accept terms and conditions box on the Green Key Property Management website. The Seller has agreed to appoint and Green Key Property Management has agreed to act as the Sellers’ estate agent to sell the Property subject to the terms and conditions below:
In these Terms and Conditions the following words and phrases shall, unless the context otherwise requires, have the following meanings:
This is a multiple agency agreement between Green Key Property Management and the Seller.
The agreement is for a period of twelve months, the Marketing Period. Should the Seller remove the property from the market for a period of more than 30 days the property will be deemed to have been withdrawn from the market and the agreement terminated without refund for remaining time left in the Marketing Period.
The seller may initiate the pause function within their account for a maximum of 30 days. It is the sellers responsibility to unpause the property. Failure to unpause the property may result in the property being withdrawn from the market. The pause function withdraws the property from active marketing, but will still be counted as part of the seller's marketing period.
The headings in these Terms and Conditions do not affect its interpretation, save where the context otherwise requires, references to sub-clauses, clauses and schedules are to sub-clauses, clauses and schedules of these Terms and Conditions.
Unless the context otherwise so requires, references to statutory provisions include those statutory provisions as amended or re-enacted and references to any gender includes all genders and the singular shall include the plural and vice versa.
Green Key Property Management will conduct all negotiations if required on a “subject to contract” basis.
You authorise Green Key Property Management to act as selling agents on Your behalf during the Term.
You must nominate a Fee Option as part of your instruction to Green Key Property Management to act as Your agent.
The Fees payable by You to Green Key Sales and Lettings limited under these Terms and Conditions are stated exclusive of any VAT which may be chargeable, and which will be payable where required in addition to the sum in question at the rate for the time being prescribed by law.
The home visit signifies the commencement of our services and the standard cooling-off period does not apply as per clause 8(3) of the Regulations.
Once an Green Key Sales and Lettings limited representative has travelled any distance to the said property on the date booked for the property to be visited Green Key Sales and Lettings limited will then retain the right to charge a fee of £150 + VAT (£180 inc VAT) in the event of a cancellation
Our ‘Split fee’ includes a payment on completion of the sale of your property. You only pay on legal completion of a sale where the sale was effected by Green Key Sales and Lettings limited by way of an introduction and/or viewing appointment made whether carried out or not. Upon legal completion of a sale involving any viewing party that Green Key Sales and Lettings limited arranges an appointment or introduces the viewer for the fee is payable within three working days of legal completion and you hereby confirm that you contract with us to ensure that this is paid by your property lawyer directly to us from the proceeds of sale. Interest may be added to this amount if payment is not made within the time.
Green Key Property Management shall prepare a set of property particulars on your behalf, however Green Key Property Management are not responsible for any data that it provides to buyers and sellers. All information on our website and all information provided to buyers and sellers directly, cannot be guaranteed and they do not form part of any contract. You must approve your property details before marketing of the property can commence, this can be confirmed in writing, or by logging on to Green Key Property Management where you will be given a chance to review your details prior to upload onto the property portals.
You shall inform Green Key Property Management immediately of any material changes in the information that was provided on the Seller’s Upload process.
You shall indemnify Green Key Sales and Lettings limited, its directors, employees and agents, against any claim made in respect of the Property or any mis-description thereof that arises wholly or partially out of any act or omission committed by You.
You hereby warrant and coventant that:
You agree to provide Green Key Property Management with all information as may be required by Green Key Property Management in order to comply with any money laundering regulations as may be in force from time to time, we may require you to provide information such as your passport or driving license number.
An upfront fee required is a non-refundable, one-off charge that shall be paid before Services commence.
Receipt of the Upfront Fee by Green Key Sales and Lettings limited signifies the Seller is instructing Green Key Sales and Lettings limited to sell their Property in accordance with these Terms and Conditions.
Green Key Sales and Lettings limited reserves the right to remove the property if the vendor is uncontactable for a period of 3 weeks, or if the vendor unreasonably refuses viewings.
Town & Country Planning Regulations state that only one estate agent board may be displayed at any one time. We request that You do not erect or display any other estate agent's boards for the duration of the Term.
As part of the terms, once the board has been delivered it becomes your own property, as such it is your responsibility to take it down and re-erect it if it’s affected by weather conditions or by a third party. Green Key Sales and Lettings limited is not liable for the loss of your board or any damage the board may cause, there is a charge of £35 for an additional erected board and £15 for a loose board sent by post.
An Energy Performance Certificate must now be in place for all properties to be marketed. Green Key Sales and Lettings limited can only market your home after the EPC has been either ordered through or shown to us. The cost of the EPC is non refundable once ordered verbally and/or electronically.
Green Key Sales and Lettings limited may appoint a sub-agent and will do so at no extra cost to You. All Fees shall remain payable to Green Key Property Management as if Green Key Sales and Lettings limited had been the primary agent.
You authorise Green Key Sales and Lettings limited to advertise details including, without limitation, the address of the Property, it's asking price, photographs and plans of the Property on the Green Key Sales and Lettings limited group website, other websites advertising the sale of properties, magazines and newspapers and in any other such media as is deemed reasonable in order to achieve a sale of the Property.
Third party website portals are subject to change, they may not be controlled by Green Key Sales and Lettings limited and we do not guarantee continued presence on these websites, although it is the policy of Green Key Sales and Lettings limited to continue to maintain, expand and improve our property portal networks at all times.
Photography and any media created by Green Key Sales and Lettings limited will remain the ownership of Green Key Sales and Lettings limited and will be provided to client after the property’s marketing has ceased at its discretion.
In the event that Green Key Sales and Lettings limited is not able to continue advertising a property for sale a refund of monies paid net of the individual services already rendered at the current list prices may be claimed by writing to the head office address. For the avoidance of doubt a full refund will not be given.
a) In agreeing to use Green Key Property Management Tenant Finder Service the Landlord(s) can expect:
Green Key Property Management to contact the Landlord(s) with all interest in their property through their preferred method. Green Key Property Management cannot accept responsibility if a Landlord and has not responded to a viewing request. The Landlord(s) is responsible for conducting their own viewings unless specified and agreed by Green Key Property Management in writing before the Tenant Finder service has been purchased.
b) Arrangement of Property Particulars to be used as part of Green Key Property Management ‘Tenant Finder’ Service. The Landlord(s) agrees that the details submitted comply with the Property Mis-description Act 1991. Green Key Property Management hold no responsibility for any mis-descriptions provided by the Landlord(s).
c) All requests to view or enquire about a property by email, voicemail and telephone will be passed on during office hours. Any messages collected outside office hours will be passed on as soon as possible the next working day.
d) Photographs wills be carried out by a third party. The advert will not be put live until photography has been approved by the landlord(s) unless the landlord(s) advise otherwise in writing.
a) Referencing: Green Key Property Management will obtain references for tenants and guarantors (including a previous landlord's reference, an employer's reference and details of the individual's credit history where possible). These references will be submitted to the landlord(s) for approval. The costs of referencing can be charged to the tenant, or paid by the landlord(s). All referencing is dependent on the successful reply from the landlord, employer, tenant or referee. Should any reference contact fail to respond Green Key Property Management cannot be held responsible and no refund will be given. Green Key Property Management will follow-up with reference contacts for a period of 7 working days in conjunction with their chosen provider. After this time we will deem the reference as un-contactable and the report will be completed without this reference. No compensation will be offered for an incomplete reference due to unresponsive referees. If a tenant fails a reference check no refund will be given and the full reference service will be deemed as taken. Green Key Property Management cannot guarantee a time scale for any reference or check regardless of when the tenancy may begin. Should a tenancy begin before a check or reference is complete no refund will be offered.
b) The “Green Key” Pledge: Green Key pledge to cover the eviction process through Rent4Sure eviction service linked to their "Full" reference check should a tenant fail to pay their rent within the first 12 months if and only if they have successfully passed Rent4Sure "Full" referencing process. The eviction process is limited to services included within Rent4Sure "Full" referencing check. Should you require more information on the exact Terms and Conditions of Rent4Sure "Full" reference they can be requested
c) Right to Rent check: Green Key Property Management will arrange Right to Rent checks with tenants, ensuring that the legal requirements for the checks are met. See section 7 of the Green Key Property Management Lettings terms and conditions for more details.
d) Tenancy agreement: Tenancy agreements are drawn up using Green Key Property Management standard tenancy agreement, on the basis of the information supplied by the Landlord(s) and Tenant(s). Green Key Property Management does not hold any responsibly for any errors in the agreement due to faulty or missing information. A tenancy agreement is a legal document. Green Key Property Management are not solicitors, the Landlord(s) and Tenant(s) should seek legal advice should they have any questions on concerns about the tenancy agreement. Green Key Property Management shall not be held responsible for anything contained within these documents and specifically the failure of a tenancy agreement. Green Key Property Management hold no responsibility for any disagreements, disputes, damages or expenses incurred due to a landlord/tenant dispute. Green Key Property Management will prepare a draft tenancy agreement for approval by the landlord(s) and the tenant, and will arrange for digital signing of the final agreed version by both parties.
e) Inventory: a full photographic inventory will be carried out before check in, and signed off by the new tenant(s).
f) Deposit: the deposit will be taken and registered with the DPS, and all prescribed information sent to the tenant
a) An interim check will be carried out six-months into the tenancy. This will include a full overview of the property, condition, and photographs. A full report will be sent back to the landlord, and kept on file
a) Check out: Should a tenant or landlord request to end a tenancy, Green Key Property Management will able to issue all appropriate notices to ensure that vacant possession is given upon the agreed date.
b) Green Key Property Management will arrange for a check-out/inventory to be completed in accordance with the requirements of the DPS tenancy deposit scheme. There is an additional £150 fee for this service.
c) Using the interim check, and inventory, Green Key Property Management will negotiate and release the tenant’s deposit.
a) Upon signing the tenancy agreement, the landlord(s) and Tenant(s) will be assigned a personal maintenance manager. They will be provided with 24-hour contact details for their Green Key Property Management maintenance team, via email, post and phone.
b) Each landlord will be required to fill in a form detailing maintenance details regarding the property – location of stopcock etc – which are vital to the successful management of the property
c) Landlord(s) are required to provide a monetary figure to the maintenance team which they are willing to allow Green Key Property Management to spend on their behalf on emergency maintenance requirements.
d) If the maintenance line is called, a member of the Green Key Property Management maintenance team will take details of the issue and in the event of works being required, instruct an Green Key Property Management -approved contractor to visit the property (if remedying the issue falls within the agreed emergency maintenance allowance).
e) In the event that the works exceed the agreed emergency maintenance allowance, Green Key Property Management will contact the landlord to seek advice on how to proceed before instructing works to commence. Any costs will be automatically deducted from the monthly rent payment.
a) Once a tenancy agreement has been signed, landlord(s) and tenant(s) will be assigned a personal finance manager. They will be provided with contact details for their Green Key Property Management finance team, via email, post and phone.
b) Green Key Property Management will collect the first month's rent and the initial deposit, and will notify the landlord(s) once cleared funds have been received.
c) Green Key Property Management will send out a standing order mandate to each tenant, and maintain contact until this is completed and returned.
d) Rent will be paid to Green Key Property Management on the date set out in the tenancy agreement. The £79 administration fee will be deducted at source, and the rent will then be transferred over to the landlord(s) bank account. If the property has incurred any maintenance costs, they will be deducted before the rent payment is transferred. If a rent payment is not made, the landlord(s) is still liable for the £79 administration fee, payable to Green Key Property Management.
e) If a rent payment is missed, the £79 administration fee payment will be due to Green Key Property Management within seven working days of the rent due date as set out in the tenancy agreement.
a) Two months' notice must be provided if a landlord wishes to terminate the Green Key Property Management property management services, however this does not apply to the initial £399 up-front-cost which must still be paid in full. Notice must be provided in writing to info@gkpm.co.uk
b) Green Key Property Management (and it subcontractors and agents) may on written notice and without cause terminate the property management services immediately and no further fees will be payable.
a) Where this is a conflict between these terms and conditions and the Green Key Property Management Terms and Conditions, the Green Key Property Management property management terms and conditions shall take precedence.
b) It is the landlord’s responsibility to ensure that at time of upload all furnishings within the property comply with Fire Safety Regulations, an up-to-date Energy Performance Certificate is held, an up-to-date landlords' electrical safety certificate is held if required, an up to date landlord's gas safety certificate is held, all requests to view the advertised property are responded to within 48 hours.
c) The Green Key Property Management management service is a non-key holding service, and landlord(s) and tenant(s) remain the primary key holders for the property. Green Key Property Management require a landlord or tenant to be present to gain access to the property
This page was last updated on 20 November 2018.
